Privacy Policy

When you visit, your personal data is collected, processed, and used. With this information regarding data protection, we want to emphasize our commitment to manage your data in a secure and reliable manner and to clarify how we use our customers' personal data. We comply with the provisions of data protection legislation.

Personal data is information that can be attributed to you. This includes, for example, information such as your name, address, email address, and phone number.

In addition, during each visit to our website, further data is automatically collected for technical reasons, such as the IP address, which is provided by the internet service provider on your computer for connecting to the internet, or information about the website from which you accessed our offer, or regarding the internet browser program used by you (technical information). These technical information may, in individual cases, constitute personal data. As a general rule, we do not link this data to particular individuals. We only use personal data provided by you to us when you voluntarily provide us with this information, for example, when ordering a product, requesting information or subscribing to a newsletter. We use the personal data provided by you to process your inquiries, to fulfill contracts concluded with you, and to provide you with access to certain information or offers. In addition, we may use your personal data for the purpose of advertising or market research, provided that you have given us your prior consent or if this is permitted by law. You can revoke your consent at any time with future effect. We do not pass on your personal data to third parties without your express consent, except where we are required to do so by law. However, we may use service providers for the purpose of data processing on our behalf, in particular for hosting and maintenance of the website. These service providers are carefully selected and are obligated to comply with data protection regulations. We take technical and organizational security measures to protect your personal data against accidental or intentional manipulation, loss, destruction, or access by unauthorized persons. Our security measures are continuously improved in line with technological developments.

How we use your personal data

We collect, process, and use your personal data, especially when you visit the registration page, make a reservation, or log in to an existing customer account. We use your data only in accordance with applicable legal provisions and this privacy policy, as well as with your consent, as appropriate. In many cases, data is also used only in a pseudonymous or anonymous form.

Visiting our website
• Log files
During your visit to our website, the following information will usually be stored in log files for technical reasons:
• The IP address (Internet protocol address) of the accessing computer
• The website from which you access our website (referrer)
• The pages you visit on our website
• The date and duration of your visit
• The type of web browser and browser settings
• The operating system

All of the above is stored automatically using cookies. You can delete this information at any time by clearing your browser history. The data will be stored for 12-48 months only for statistical purposes. We use Google Analytics as our analytics platform. Check:

The security of your personal data is a high priority for us. Therefore, we protect your data, which is stored with us, through technical and organizational measures to effectively prevent loss or misuse by third parties. Specifically, our employees who process personal data are committed to maintaining confidentiality. To protect your personal data, the data is transmitted in encrypted form.

You have a legal right to be informed about your personal data stored with us, as well as to request correction or deletion. The fastest, simplest, and most convenient way to exercise these rights is to log in to your customer account and directly process your stored data, or delete your customer account entirely.

Data that we are required to store due to legal, institutional, or regulatory reasons will be locked instead of deleted to prevent their use for other purposes. Data that is recorded due to previous communication will only be used for the purpose for which it was initially given, and you will always have the right to manage, delete, and transfer it.

To the extent that we use data for a purpose that, according to legal provisions, requires your consent, we will always ask for your explicit permission and link the permission granted in accordance with data protection regulations. The permission granted once can be revoked at any time, resulting in the future and/or you may object to future use of your data for advertising, market research, and opinion purposes. The application of your objection/revocation of consent may require some time for technical reasons, up to 30 days. For the purposes of revoking your consent or objection, a simple notification to us is sufficient, please fill out the contact form.
You always have the right to request the complete deletion of your data or the transfer of your data to another company.